Introduction to our plan 2026 – 2029
Descriptive video transcript
[A man uses accessible tech.]
Right now, 1.6 million disabled people
with complex needs in the UK are facing barriers to living well.
[A montage of news clips plays on screen.]
From getting an education,
to meeting friends,
finding the right care and support,
and living in our own homes.
[A man standing outside in London speaks directly to camera. We see Big Ben in the background.]
Too many people are being denied the basic
rights and respect that should never be in question.
[Historical film footage shows clips of children counting, signing and writing.]
Over 70 years Sense has grown
from two determined mothers
fighting for support for their children.
[A montage of clips showing disabled people with complex needs of all ages taking part in activities including visual arts, horse therapy, music, playing in a ball pit, rock climbing and dancing.]
Into an organisation transforming thousands of lives,
and supporting disabled people with complex needs
of all ages.
[A montage of three people speaking directly to camera.]
But now more than ever, it is clear that Sense must be there
not just to provide personalised, trusted support,
but to use our frontline expertise to drive change
that creates fairer systems and a more inclusive society.
[A group of people writing together as a table, and two women communicate using deafblind manual.]
That’s why we are launching our bold new plan,
[A group of people communicating using BSL.]
shaped by over 3000 voices.
[A woman in a purple Sense hoodie signs in Makaton.]
We will work together to…
[A montage of clips showing disabled people with complex needs of all ages engaging and interacting with others.]
Shift power to disabled people with complex needs
and their families.
Strengthen our services.
[Two women working and chatting at desks in an office.]
Improve the way we work so our impact goes further.
[A montage of news clips plays on screen.]
And campaign for lasting change.
[Sense CEO, James Watson-O’Neill speaks and signs directly to camera.]
Together, we’re creating a world without limits
for every disabled person with complex needs.
A world where we all have the chance
to live the lives we choose.
[A montage of faces on the screen all talk at the same time.]
We won’t stop until we make that happen.
[A white screen with the Sense logo appears.]
Be part of the change.
Join us today.

Here’s our plan for the next three years
Transforming Sense, together: our three-year plan
Our blueprint for change

Thousands of you told us what mattered to you. You told us that Sense provides brilliant, expert support today but that we need to go further to drive change and create a better tomorrow.
You told us we need to do more to shift power to disabled people with complex needs and their families.
You told us that we need to modernise the way we work and our services.
So that’s what we’re going to do.
Our transformational plan
Our plan sets out the things we’re going to focus on over the next three years to transform Sense. We’re going to:
Thank you to everyone who shared their hopes, stories and ideas with us.

Transforming Sense, together
We’re breaking down barriers. Will you join us?
By signing up to our weekly emails, we’ll let you know more about our work and other ways you can help, including how you can volunteer, make a donation, or support our campaigns.