Volunteer in a Sense shop

Connect with your community, make new friends and learn new skills all while helping support Sense to raise funds to help disabled people with complex needs.

From just a couple of hours when you’re free to regular volunteering days each week. You can continue volunteering with us for as long as you like.

Can’t commit for an ongoing period of time? That’s ok! We welcome applications from students on holiday breaks or those seeking employment.

Join your local shop
A smartly dressed man smiles to camera

“If you’re thinking of volunteering, it’s a fantastic thing to do and you’ll go home feeling absolutely amazing afterwards.”

Curtis, Shop Volunteer

What kind of work do shop volunteers do?

No two days in a Sense charity shop are the same. It’s a busy, fun and varied role. There’s always the opportunity to try something new with the support your manager and the rest of your team. 

Some of the things you might be doing include:

  • Welcoming customers into the shop.
  • Chatting with customers and helping them to find what they’re looking for.
  • Serving customers at the till.
  • Creating our eye-catching window displays.
  • Organising through, selecting and pricing donations.
  • Supporting the shop team with admin tasks.
  • Keeping the shop floor neat and tidy.
  • Representing Sense as an ambassador to promote the shop and our cause.

Find the full description on our roles.

If you’re interested in taking on extra responsibility, we also offer a Key Volunteer role, ideal for someone who can commit to providing regular support to their local shop. Key Volunteers assist the management team in running the shop, training other volunteers, and so much more.

A woman with purple hair is smiling into the camera

“That little bit of time that you’re giving to volunteer does so much for you as well.”

Claire, Shop Manager (previously a Volunteer)

Every item sold in our shops helps us to support people with complex needs. Our volunteers are at the heart of our shops and local communities.

We need your support – whether you can give your time regularly or just lend a hand from time to time. Apply today!

Join your local shop

Want to learn more about volunteering with Sense? Contact our team at [email protected] or call 0121 312 3120.