{"id":20247,"date":"2023-01-31T13:36:14","date_gmt":"2023-01-31T13:36:14","guid":{"rendered":"https:\/\/www.sense.org.uk\/?p=20247"},"modified":"2024-05-31T14:15:08","modified_gmt":"2024-05-31T13:15:08","slug":"how-to-apply-for-pip","status":"publish","type":"post","link":"https:\/\/www.sense.org.uk\/blog\/how-to-apply-for-pip\/","title":{"rendered":"How to apply for PIP: top tips for making an application"},"content":{"rendered":"\n<p class=\"is-style-intro\">Zoe Bates runs the <a href=\"https:\/\/www.sense.org.uk\/our-services\/education-and-work\/employment-support-people-with-complex-disabilities\/\">employment and benefits support service at Sense TouchBase Pears in Birmingham<\/a>. In this blog, she explains how to apply for PIP (Personal Independence Payment), and everything you should know before you start the process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-1024x683.jpg\" alt=\"A woman sits typing at a computer with the Sense logo on the screen.\" class=\"wp-image-20250\" srcset=\"https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-1024x683.jpg 1024w, https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-600x400.jpg 600w, https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-768x512.jpg 768w, https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-1536x1024.jpg 1536w, https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-2048x1365.jpg 2048w, https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-900x600.jpg 900w, https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-500x333.jpg 500w, https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/01\/0779-1-1600x1067.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In my role as an employment and benefits adviser for disabled people, I often get asked how to claim PIP successfully.\u00a0<\/p>\n\n\n\n  <div class=\"wp-block  box  ctaBox    is-style-textured-secondary-tint-10  align-right  size-medium\">\n    <div class=\"ctaBox__row\">\n      <div class=\"ctaBox__content\">\n        <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">Get our emails in your inbox<\/h2>\n\n\n\n<p>Join over 87,000 others, and be part of the movement driving change for disabled people. <\/p>\n\n<\/div>\n      <\/div>\n\n      <div class=\"ctaBox__cta\">\n        <a href=\"https:\/\/www.sense.org.uk\/get-our-emails-in-your-inbox\/\" class=\"button  button--primary\">Sign up now<\/a>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n\n\n\n<p>I\u2019ve supported lots of people with this all around the UK, so I know the process inside out. As a visually impaired person, I\u2019ve also been through it myself.&nbsp;<\/p>\n\n\n\n<p>On this page are the top tips I always give to people who are thinking about making a PIP claim, and don\u2019t know what to expect.&nbsp;<\/p>\n\n\n\n<p>Applying for PIP is a long process. Remember to take care of yourself, and get support from family and friends throughout your application. I found some of the questions very personal. Answering these questions about your condition or disability can be demoralising.&nbsp;<\/p>\n\n\n\n<p>If you\u2019d like more support, you can always <a href=\"https:\/\/www.sense.org.uk\/information-and-advice\/information-and-advice-service\/\">get in touch with our information and advice service<\/a>, too.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to get a PIP form<\/strong><\/h2>\n\n\n\n<p>Once you\u2019ve been officially diagnosed with a long-term health condition or a disability, you can apply for PIP. It starts with a phone call.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Call to start your PIP claim<\/strong><\/h3>\n\n\n\n<p>To get a PIP form, you first need to call the Department for Work and Pensions (DWP).&nbsp;<\/p>\n\n\n\n<p>It should be you that makes the call. If you\u2019re non-verbal, or there\u2019s another reason why you can\u2019t make the call, you can ask someone to do it for you. You might ask a carer, support worker or family member. They\u2019ll need to tell the person on the phone that they are calling on your behalf.&nbsp;<\/p>\n\n\n\n<p>You\u2019ll need to give some basic information like your name, address and contact details. They might ask for your date of birth and your National Insurance number.&nbsp;<\/p>\n\n\n\n<p>Sometimes you\u2019ll be asked what your disability or health condition is.&nbsp;<\/p>\n\n\n\n<p>After you\u2019ve called to start your PIP claim, your form will be sent to you. You can choose whether you get a paper form in the post (it usually takes about two weeks), or a link to an online form.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.gov.uk\/pip\/how-to-claim\">Call the PIP new claims phone line.<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.sense.org.uk\/information-and-advice\/benefits-and-money\/working-and-claiming-disability-benefits\/\">Find out more about working and claiming disability benefits. <\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Don\u2019t be afraid to ask for more time<\/strong><\/h3>\n\n\n\n<p>When you receive your form, it\u2019ll say what date you need to return it by.&nbsp;<\/p>\n\n\n\n<p>If you need extra support to help you fill out the form, don\u2019t be afraid to ask for this deadline to be extended.&nbsp;<\/p>\n\n\n\n<p>For example, if you have a visual impairment, you might need someone to help you write down your answers.&nbsp;<\/p>\n\n\n\n<p>If this applies to you, <a href=\"https:\/\/www.gov.uk\/pip\/change-of-circumstances\">call the PIP enquiry line<\/a> to ask for more time, and explain why. They tend to give extensions of two to four weeks.&nbsp;<\/p>\n\n\n\n<p>If they give you a new deadline, and you have a paper form, you should write that date on the front of your form.&nbsp;<\/p>\n\n\n\n<p>You should also write to the DWP to confirm in writing that you were given an extension. <a href=\"https:\/\/www.citizensadvice.org.uk\/benefits\/sick-or-disabled-people-and-carers\/pip\/pip-resources\/letter-confirm-claim-form-extension\/\">Citizens Advice has a template letter you can use.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to fill in your PIP form<\/strong><\/h2>\n\n\n\n<p>The PIP claim form takes a long time to fill out. It\u2019s titled \u201cHow your disability affects you\u201d, and it is split into two sections: daily living and mobility.&nbsp;<\/p>\n\n\n\n<p>You get points for each section, and the number of points decide whether you qualify for the \u201cdaily living component\u201d and\/or the \u201cmobility component\u201d of PIP.&nbsp;<\/p>\n\n\n\n<p>There are about 50 questions to answer in total.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to answer the questions on your PIP claim form<\/strong><\/h3>\n\n\n\n<ul class=\"is-style-secondary-bullets wp-block-list\">\n<li>Be honest. Don\u2019t exaggerate anything, but also don\u2019t downplay how much you struggle with things.&nbsp;<\/li>\n\n\n\n<li>Be consistent. For example, if you mention that you struggle to see print on cooking products, it\u2019s important to mention that you also struggle to see print on toiletries. Remember, you will be asked the same questions again later, in your assessment, so honesty and consistency are key.&nbsp;<\/li>\n\n\n\n<li>Think carefully about your answers. For example, you might simply answer \u201cyes\u201d to a question like: \u201cCan you eat a meal?\u201d But if you really think about it, can you identify what all the things are on your plate? Do you need someone to tell you what you\u2019re eating, or help you eat? Do you use special equipment when you\u2019re eating? All of these things are important to mention.&nbsp;<\/li>\n\n\n\n<li>Don\u2019t leave any room for interpretation in your answers. Be factual and give concrete examples. Instead of writing something like \u201cmost of the time\u201d, give a specific figure, like \u201cfour days out of seven\u201d.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Include as much evidence as possible&nbsp;<\/strong><\/h3>\n\n\n\n<p>Send as much evidence as you can to support your PIP claim.&nbsp;<\/p>\n\n\n\n<p>For example, you might include:<\/p>\n\n\n\n<ul class=\"is-style-primary-bullets wp-block-list\">\n<li>Letters from doctors or healthcare providers.<\/li>\n\n\n\n<li>Prescriptions, and\/or any evidence of treatments like physiotherapy.&nbsp;<\/li>\n\n\n\n<li>A yellow card or access card if you have one from your local council.<\/li>\n\n\n\n<li>Your <a href=\"https:\/\/www.sense.org.uk\/information-and-advice\/conditions\/blindness-and-visual-impairment\/#certificate\">certificate of visual impairment<\/a>.&nbsp;<\/li>\n\n\n\n<li>Statements from family members, friends or carers.&nbsp;<\/li>\n\n\n\n<li>A diary showing how your condition affects you day-to-day.<\/li>\n<\/ul>\n\n\n\n<p>Make sure to send photocopies of this evidence rather than the originals.&nbsp;<\/p>\n\n\n\n  <div class=\"wp-block  box    is-style-textured-grey-tint-10\">    <div class=\"acf-innerblocks-container\">\n\n<h3 class=\"wp-block-heading\"><strong>Get support to help you fill it out<\/strong><\/h3>\n\n\n\n<p>Filling out this form can be difficult, because you need to make sure you\u2019re giving all the information needed, without exaggerating or giving too much information.&nbsp;<\/p>\n\n\n\n<p>If you don\u2019t have any experience with the benefits system, I\u2019d strongly recommend getting support to help fill out this form.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.sense.org.uk\/our-services\/education-and-work\/employment-support-people-with-complex-disabilities\/\">I offer support for disabled people applying for benefits here at Sense in Birmingham<\/a>. You can also seek support from <a href=\"https:\/\/www.scope.org.uk\/helpline\/\">Scope<\/a>, <a href=\"https:\/\/www.citizensadvice.org.uk\/about-us\/contact-us\/contact-us\/contact-us\/\">Citizens Advice<\/a>, <a href=\"https:\/\/www.rnib.org.uk\/living-with-sight-loss\/money-and-benefits\/pip-toolkit-get-in-touch\/\">RNIB<\/a> and other charities.&nbsp;<\/p>\n\n<\/div>\n  <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Keep a copy of your answers and a record of your postage<\/strong><\/h3>\n\n\n\n<p>If you\u2019ve filled out a paper form, make a photocopy of it before you send it. You will then have a copy for yourself, which you can refer back to before your assessment.&nbsp;<\/p>\n\n\n\n<p>Post the completed form to the DWP using recorded delivery (prices start at a little over \u00a32 for letters). This means you can track it, so you\u2019ll have proof that it was sent and received.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Going to your PIP assessment<\/strong><\/h2>\n\n\n\n<p>Once the DWP has your completed form, they\u2019ll get in touch with you via email or text message. Make sure you check your junk folders.&nbsp;<\/p>\n\n\n\n<p>They\u2019ll book you in for an assessment. This will either happen over the phone, at your home or at a PIP assessment centre.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Be prepared to answer the same questions again<\/strong><\/h3>\n\n\n\n<p>At your assessment, you\u2019ll be asked more or less exactly the same questions that were on the PIP form. It will cover daily living and mobility.<\/p>\n\n\n\n<p>Just be really truthful. You could also re-read your copy of your PIP claim form before your assessment, just to refresh your mind.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Remember you\u2019re being observed<\/strong><\/h3>\n\n\n\n<p>The assessor is not only looking at your answers, but at your behaviour and abilities on the day.&nbsp;<\/p>\n\n\n\n<p>If you go to one of the PIP assessment centres, they may observe you via cameras from the moment you arrive on their premises.&nbsp;<\/p>\n\n\n\n<p>During your assessment, your assessor might also ask you to read or sign things.&nbsp;<\/p>\n\n\n\n<p>If they\u2019re in your home, they may take notice of things they can see.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ask for the assessment to be recorded<\/strong><\/h3>\n\n\n\n<p>You can ask for your assessment to be recorded, and it\u2019s important to do so.&nbsp;<\/p>\n\n\n\n<p>This gives you evidence of exactly how the assessment went. If your claim is rejected, you can refer back to the recording.<\/p>\n\n\n\n<p>The assessors might say that they\u2019ll have to rebook your appointment if you need it to be recorded. Be as firm as you can on this.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Have somebody you trust with you<\/strong><\/h3>\n\n\n\n<p>It\u2019s really helpful to have someone with you to support you on the day. Just like filling out the PIP form, the process of answering these questions can be really difficult.&nbsp;<\/p>\n\n\n\n<p>I had my mum with me during my assessment, and she was really helpful. She gave her thoughts for some of the questions. She also helped me to sign things and get around, and gave me emotional support.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How long does a PIP decision take?<\/strong><\/h2>\n\n\n\n<p>Applying for PIP is a long process.&nbsp;<\/p>\n\n\n\n<p>From the moment you first call the PIP new claims line, it can take anything from three to eight months.&nbsp;<\/p>\n\n\n\n<p>After your assessment, there\u2019s currently a wait of around 8 to 12 weeks for a decision.<\/p>\n\n\n\n<p>If your claim is successful, your PIP may be backdated when you start receiving it. But you have to be prepared to wait for a long while.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What happens if your PIP claim is rejected<\/strong><\/h2>\n\n\n\n<p>If you\u2019re turned down, you\u2019ll get a letter to say that your claim is not going through.<\/p>\n\n\n\n<p>On the back of the letter there will be a form you can sign and send back, asking them to reconsider.&nbsp;<\/p>\n\n\n\n<p>It will then be taken to another approval board. If they say no again, you have the right to appeal.&nbsp;<\/p>\n\n\n\n<p>If you want to go for an appeal, it\u2019s best to seek legal advice. Start by speaking to <a href=\"https:\/\/www.citizensadvice.org.uk\/about-us\/contact-us\/contact-us\/contact-us\/\">your local Citizens Advice<\/a> or law centre.<\/p>\n\n\n\n<div class=\"wp-block  slab    is-style-textured-primary-tint-10  align-full\">\n  <div class=\"wrap\">  <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\"><strong>Make sure you\u2019re getting the benefits you\u2019re entitled to<\/strong><\/h2>\n\n\n\n<p>Navigating the benefits system can be difficult. We\u2019ve got lots more information and advice to help you through.<\/p>\n\n\n<div class=\"grid  grid-flexbox  grid-3-cols\"><div>\n<div class=\"card\">\n      <figure class=\"card__figure\">\n      <img decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/www.sense.org.uk\/wp-content\/uploads\/2025\/10\/220729_sense_recruitment_selects_291-600x300.jpg\" class=\"attachment-card-supportive size-card-supportive\" alt=\"A man is explaining something to another man who is wearing a hearing aid\" \/>\n    <\/figure>\n  \n  <div class=\"card__content\">\n    <h2 class=\"card__title  h4\">\n              <a href=\"https:\/\/www.sense.org.uk\/information-and-advice\/benefits-and-money\/benefits-and-financial-help-if-youre-a-disabled-adult\/\" class=\"card__link  link--stretched\">\n              Benefits and financial help if you\u2019re a disabled adult\n              <\/a>\n          <\/h2>\n\n    \n    <div class=\"card__description\">\n\t\t\tThe main benefits you may be entitled to depending on your age, disabilities and situation.\n    <\/div>\n  <\/div>\n<\/div><\/div><div>\n<div class=\"card\">\n      <figure class=\"card__figure\">\n      <img decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/www.sense.org.uk\/wp-content\/uploads\/2023\/06\/Child-high-fiving-woman-600x300.jpg\" class=\"attachment-card-supportive size-card-supportive\" alt=\"Child high-fives an older woman\" \/>\n    <\/figure>\n  \n  <div class=\"card__content\">\n    <h2 class=\"card__title  h4\">\n              <a href=\"https:\/\/www.sense.org.uk\/information-and-advice\/benefits-and-money\/paying-for-support-for-disabled-children\/\" class=\"card__link  link--stretched\">\n              Benefits and financial help for parents of disabled children\n              <\/a>\n          <\/h2>\n\n    \n    <div class=\"card__description\">\n\t\t\tThis page gives a brief overview of the financial support for parents of disabled children in the UK.\u00a0\n    <\/div>\n  <\/div>\n<\/div><\/div><div>\n<div class=\"card\">\n      <figure class=\"card__figure\">\n      <img decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/www.sense.org.uk\/wp-content\/uploads\/2022\/07\/SENSE_AnastasiaJobson-5928-600x300.jpg\" class=\"attachment-card-supportive size-card-supportive\" alt=\"a man is kneeling next to a woman in a wheelchair on the pavement\" style=\"object-position: 34.66% 52.49%;\" \/>\n    <\/figure>\n  \n  <div class=\"card__content\">\n    <h2 class=\"card__title  h4\">\n              <a href=\"https:\/\/www.sense.org.uk\/information-and-advice\/benefits-and-money\/carer-benefits\/\" class=\"card__link  link--stretched\">\n              What benefits can you claim if you&#8217;re a carer?\n              <\/a>\n          <\/h2>\n\n    \n    <div class=\"card__description\">\n\t\t\tIf you care for a disabled person, you might be entitled to help with your living costs.\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.sense.org.uk\/information-and-advice\/benefits-and-money\/\">Find out more about benefits and financial help<\/a><\/div>\n<\/div>\n\n<\/div>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Zoe Bates runs the employment and benefits support service at Sense. In this blog, she explains how to apply for PIP, and everything you should know about the process.<\/p>\n","protected":false},"author":14,"featured_media":20250,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[7],"tags":[],"display_author":[418],"class_list":["post-20247","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","display_author-zoe-bates"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/posts\/20247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/comments?post=20247"}],"version-history":[{"count":0,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/posts\/20247\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/media\/20250"}],"wp:attachment":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/media?parent=20247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/categories?post=20247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/tags?post=20247"},{"taxonomy":"display_author","embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/display_author?post=20247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}