{"id":1964,"date":"2022-03-29T10:28:49","date_gmt":"2022-03-29T09:28:49","guid":{"rendered":"https:\/\/www.sense.org.uk\/?page_id=1964"},"modified":"2024-03-11T12:09:29","modified_gmt":"2024-03-11T12:09:29","slug":"fundraising-complaints","status":"publish","type":"page","link":"https:\/\/www.sense.org.uk\/contact-us\/our-complaints-policy\/fundraising-complaints\/","title":{"rendered":"Fundraising complaints"},"content":{"rendered":"\n<p>We take your concerns and feedback seriously and appreciate the effort that all supporters make in contacting us.&nbsp;<\/p>\n\n\n\n<p>If you would like to provide any other feedback or make an enquiry,&nbsp;<a href=\"https:\/\/www.sense.org.uk\/contact-us\/contact-supporter-services\/\">please contact Supporter Services<\/a>. If you would like to make a complaint about a Sense service, shop or other matter, please use our separate&nbsp;<a href=\"https:\/\/www.sense.org.uk\/contact-us\/complaints-about-a-service-or-shop\/\">services and shops complaints form<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.sense.org.uk\/contact-us\/contact-supporter-services\/our-fundraising-complaints-process\/\">Read our fundraising complaint process<\/a><\/p>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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gform-field-label--type-inline\">fundraising<\/label>\n\t\t\t\t\t\t\t<\/div><div class=\"gchoice gchoice_21_7_2\">\n\t\t\t\t\t\t\t\t<input name=\"input_7.2\" type=\"checkbox\" value=\"shop\" id=\"choice_21_7_2\" class=\" gfield-choice-input\">\n\t\t\t\t\t\t\t\t<label for=\"choice_21_7_2\" id=\"label_21_7_2\" class=\"gform-field-label gform-field-label--type-inline\">shop<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/body><\/html>\n<\/fieldset><div id=\"field_21_1\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"utf-8\" ?><html><body><label class=\"gfield_label gform-field-label\" for=\"input_21_1\">Name<span class=\"gfield_required\"><span class=\"gfield_required 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aria-required=\"true\" aria-invalid=\"false\" class=\"required  large\"><\/div><\/body><\/html>\n<\/div><div id=\"field_21_3\" class=\"gfield gfield--type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"utf-8\" ?><html><body><label class=\"gfield_label gform-field-label\" for=\"input_21_3\">Phone<\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_3\" id=\"input_21_3\" type=\"text\" value=\"\" aria-invalid=\"false\" class=\" large\"><\/div><\/body><\/html>\n<\/div><div id=\"field_21_4\" class=\"gfield gfield--type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"utf-8\" ?><html><body><label class=\"gfield_label gform-field-label\" for=\"input_21_4\">Complaint<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class=\"ginput_container ginput_container_textarea\"><textarea name=\"input_4\" id=\"input_21_4\" aria-describedby=\"gfield_description_21_4\" aria-required=\"true\" aria-invalid=\"false\" rows=\"10\" cols=\"50\" class=\"required  textarea large\"><\/textarea><\/div><div class=\"gfield_description\" id=\"gfield_description_21_4\">Please detail your complaint and where the incident took place.<\/div><\/body><\/html>\n<\/div><div id=\"field_21_5\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  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effort that all supporters make in contacting us.&nbsp; If you would like to provide any other feedback or make an enquiry,&nbsp;please contact Supporter Services. If you would like to make a complaint about a Sense service, shop or other matter, please use our separate&nbsp;services and [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":1962,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"content_label":[],"class_list":["post-1964","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/pages\/1964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/comments?post=1964"}],"version-history":[{"count":0,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/pages\/1964\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/pages\/1962"}],"wp:attachment":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/media?parent=1964"}],"wp:term":[{"taxonomy":"content_label","embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/content_label?post=1964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}