{"id":1954,"date":"2022-03-29T09:32:57","date_gmt":"2022-03-29T08:32:57","guid":{"rendered":"https:\/\/www.sense.org.uk\/?page_id=1954"},"modified":"2025-09-19T16:24:07","modified_gmt":"2025-09-19T15:24:07","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.sense.org.uk\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n  <div class=\"wp-block  box    is-style-textured-grey-tint-10\">    <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">For questions about a donation, fundraising or campaigns<\/h2>\n\n\n\n<p>Need help with questions about supporting Sense? Our supporter services team can help with questions about donations, campaigns or fundraising.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.sense.org.uk\/contact-us\/contact-supporter-services\/\">Contact supporter services<\/a><\/div>\n<\/div>\n\n<\/div>\n  <\/div>\n\n\n\n\n  <div class=\"wp-block  box    is-style-textured-grey-tint-10\">    <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\">For questions about getting support from Sense<\/h2>\n\n\n\n<p>Please get in touch if you\u2019d like to <a href=\"\/information-and-advice\/ask-us-for-help\/\">speak to us about getting support from Sense<\/a>. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/information-and-advice\/ask-us-for-help\/\">Contact our information and advice team<\/a><\/div>\n<\/div>\n\n<\/div>\n  <\/div>\n\n\n\n\n\n<details class=\"wp-block    accordion__item\" id=\"jobs\"> \t<summary class=\"accordion__title\">\n\t\t<h2 class=\"accordion__toggle\">\n\t\tFor questions about jobs and recruitment\n\t\t<\/h2>\n\t<\/summary>\n\n\t<div class=\"accordion__content\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<p><a href=\"https:\/\/jobs.sense.org.uk\/\">Find our current\u00a0job vacancies<\/a>. If you\u2019re interested in becoming part of the Sense team or are a recruitment agency looking to work with us, contact our recruitment team by emailing\u00a0<a href=\"mailto:recruitment@sense.org.uk\">recruitment@sense.org.uk<\/a> or calling 0121 393 4529.<\/p>\n\n\n\n<p>If you would like our People Team to provide you with previous employment references, please email <a href=\"mailto:peopleservices@sense.org.uk\">peopleservices@sense.org.uk<\/a> or call 0121 415 2720.<\/p>\n\n<\/div>\n\t<\/div>\n<\/details>\n\n\n\n\n\n<details class=\"wp-block    accordion__item\" id=\"volunteer\"> \t<summary class=\"accordion__title\">\n\t\t<h2 class=\"accordion__toggle\">\n\t\tFor questions about volunteering\u00a0\n\t\t<\/h2>\n\t<\/summary>\n\n\t<div class=\"accordion__content\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<p>&nbsp;<a href=\"https:\/\/www.sense.org.uk\/get-involved\/volunteering-with-sense\/\">Discover our latest volunteering opportunities<\/a>. Or if you have another question, email &nbsp;<a href=\"mailto:volunteer@sense.org.uk\">volunteer@sense.org.uk<\/a> or call 0121 312 3120 (this number is for voicemails only, calls will be returned if a message is left).<\/p>\n\n<\/div>\n\t<\/div>\n<\/details>\n\n\n\n\n\n<details class=\"wp-block    accordion__item\"> \t<summary class=\"accordion__title\">\n\t\t<h2 class=\"accordion__toggle\">\n\t\tFor questions about a Sense shop\n\t\t<\/h2>\n\t<\/summary>\n\n\t<div class=\"accordion__content\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<p>We have over 100 Sense shops across England and Wales.&nbsp;<a href=\"https:\/\/www.sense.org.uk\/shop\/charity-shops\/\">Find your local Sense shop<\/a>&nbsp;and get in touch with shops directly. You can also&nbsp;contact our trading management team&nbsp;by emailing <a href=\"mailto:supportteam.enquiries@sense.org.uk\">supportteam.enquiries@sense.org.uk<\/a>.<\/p>\n\n<\/div>\n\t<\/div>\n<\/details>\n\n\n\n\n\n<details class=\"wp-block    accordion__item\"> \t<summary class=\"accordion__title\">\n\t\t<h2 class=\"accordion__toggle\">\n\t\tTo make a complaint\n\t\t<\/h2>\n\t<\/summary>\n\n\t<div class=\"accordion__content\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<p>We take complaints seriously and have dedicated processes depending on the subject of the complaint. You can make a complaint about <a href=\"https:\/\/www.sense.org.uk\/contact-us\/our-complaints-policy\/complaints-about-a-shop\/\">a shop<\/a>, <a href=\"https:\/\/www.sense.org.uk\/contact-us\/our-complaints-policy\/complaints-about-a-service\/\">a service<\/a> or make <a href=\"https:\/\/www.sense.org.uk\/contact-us\/fundraising-complaints\/\">a fundraising complaint<\/a>. <\/p>\n\n\n\n<p><a href=\"https:\/\/www.sense.org.uk\/contact-us\/our-complaints-policy\/\">Read our complaints policy<\/a>. <\/p>\n\n<\/div>\n\t<\/div>\n<\/details>\n\n\n\n\n\n<details class=\"wp-block    accordion__item\"> \t<summary class=\"accordion__title\">\n\t\t<h2 class=\"accordion__toggle\">\n\t\tFor safeguarding concerns\n\t\t<\/h2>\n\t<\/summary>\n\n\t<div class=\"accordion__content\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<p>Tell Sense if you are concerned about yourself or somebody else in one of our services. <a href=\"https:\/\/www.sense.org.uk\/information-and-advice\/safeguarding-and-keeping-safe\/raise-a-safeguarding-issue\/\">Raise a safeguarding issue<\/a>.<\/p>\n\n<\/div>\n\t<\/div>\n<\/details>\n\n","protected":false},"excerpt":{"rendered":"<p>Get in touch with us by phone, email or sign language. Find out how to contact us. <\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_searchwp_excluded":"","footnotes":""},"content_label":[],"class_list":["post-1954","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/pages\/1954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/comments?post=1954"}],"version-history":[{"count":0,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/pages\/1954\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/media?parent=1954"}],"wp:term":[{"taxonomy":"content_label","embeddable":true,"href":"https:\/\/www.sense.org.uk\/wp-json\/wp\/v2\/content_label?post=1954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}